Shipping/Delivery/Tracking Policy

Shipping/Delivery/Tracking

All orders placed will be processed and shipped out the next dispatch day using Royal Mail Delivery service. You have the option to select Standard or Signed (Tracked) service at the final checkout page. Once your item has been sent you will get a automatic dispatch confirmation email, please ensure someone is at home to receive the package at the estimated time of delivery.

Shipping Methods Estimated time of delivery *after dispatch.

  • UK: Standard -Normally 2 - 4 business days
  • Europe: Normally 6-8 business days
  • USA/Worldwide: Normally >12 business days 
  • Express UK Postage Next Day/Special Saturday
  • Express International Service: If you require your items urgently drop us a email and we can arrange a faster service or answer any other questions you may have.

* Weekend shipping service is available*

Important Note:
Please be aware that all goods delivered overseas may incur additional customs, taxes and brokerage fees assessed by the country the items are entering into. These additional costs are not covered under the shipping fee which is charged to your order, and it is your responsibility to pay these fees in order to receive your shipment. 

Shipping Costs

It is possible to view the shipping price at Checkout. Our shipping prices includes packaging and is kept low as possible so you can be rest assured that you are getting the best value possible.

Shipping costs vary depending on which zone your delivery location falls in.

  • Zone 1: Within the UK
  • Zone 2: International (within Europe)
  • Zone 3: International (all other countries)

Please Note:

The shipping cost is worked out at checkout automatically, you have a few options Non Tracked or Signed for (Tarcked) Delivery - We always advise you select 'Signed for' delivery option for ALL orders especially for overseas and larger orders to protect yourself against the possible risk of items being lost in transit. Lost orders will only be refunded if 'Signed for - tracked delivery' has been purchased and a claim can be made against the courier.

 

UK *Next Day Delivery

  • If you order before 12.00am, your order will be packaged and sent out same day,
  • If you place your order after 11.30am, your order will be packaged and sent out the following day for next day delivery,
  • If you place your order on Friday after 12.00pm, your order will be packaged and sent out on Monday for next day delivery

      Also Note this service does not include weekends or Bank Holidays 

UK *Special Saturday Delivery

  • If you place your order before 1.30pm on Friday, you will receive your order on Saturday before 1pm.

 General Information:

Please be aware that shipping delays may occur during the holiday season and/or on national/public holidays. Other reasons for shipping delays may be due to stock availability. If this is the case then we will email you on the same day that you place your order and inform you of when we will be able to deliver your order and also give you the option of extending the shipping period or cancelling the order.Some ordered items may not arrive at the same time due to availability of products. Be assured you have found the best online store here for all your trusted online Islamic shopping. Great Value - Express Service - Quality 1st.

There can be delivery delays caused by carriers please allow up to 10 working days in sum cases and also check with your neighbours and local sorting office to check if they have it waiting ..